Intervention
A compassionate intervention is a well-planned and professionally orchestrated process in which loved ones, guided by an experienced interventionist, come together to ask someone they love to accept help.
An interventionist for alcohol and drug addictions is a professional who helps families and individuals confront substance use and mental health crises, and who stays with the family through what happens next.
A Word From Our Interventionist
Our interventions are led in person by a Certified ARISE Interventionist. That matters: this is the one part of our work that is a recognized professional credential rather than peer support, and we do not hand it to somebody unqualified.
“Addiction is very real, and so is the effect it has on the family that surrounds it. The same goes for mental health disorders. I have seen real-life miracles happen — people who once ran from life transform into ones who now run toward living each day. I hope to provide you with the resources needed to guide you and your family to a life of recovery.”
Your interventionist: Adriana Castellanos
Adriana Castellanos is a Certified ARISE Interventionist, trained in the ARISE Intervention Model, who has worked in the treatment field for 22 years and facilitates interventions throughout the United States.
Before intervention work she served as Director of Admissions for a hospital-based Chemical Dependency Unit and in Clinical Outreach for a nationally recognized psychiatric treatment facility — which means she knows, from the inside, how admissions actually work and what separates a good placement from a convenient one.
She is Cofounder of Psychiatric Supportive Living, working at the intersection of intervention, ongoing family support and collaborative clinical care.
Adriana is bilingual in English and Spanish, and supports Spanish-speaking individuals and families through the entire intervention and treatment process — in the room, on the phone, and in the conversations afterward.
Her particular focus is complex cases: trauma, co-occurring mental health conditions, and difficult family dynamics. She works from the position that lasting change usually requires more than addressing the substance use — it requires understanding what sits underneath it, supporting the family system, and building a realistic path to ongoing care.
Her professional expertise is complemented by personal experience, as the daughter of a recovered alcoholic and through her own recovery. Having learned from some of the most respected educators in the intervention field, she stays current with how intervention approaches and family dynamics continue to change.
Adriana leads every intervention in person, at the family’s location. We do not offer virtual or online interventions.
What actually happens
01
It begins with a conversation, not a plan. Before anything is arranged we want to understand who is involved, what has already been tried, what the person is using, and what the family is genuinely prepared to do.
02
We then prepare the family. This is most of the work and it is the part television leaves out. Everyone who will be in the room is briefed, rehearsed and supported, because an intervention that surprises the family is an intervention that fails.
03
Treatment is arranged before the meeting, not after it. A bed is held, the admission is agreed, and transport is ready. Asking someone to accept help and then telling them to wait a week is how the moment is lost.
04
The meeting itself is calm and structured. It is not an ambush and it is not a confrontation — it is the people who love someone telling them the truth, in order, with a clear request at the end.
05
Someone travels with them. Where the client agrees to go, a coach or the interventionist accompanies them to the door of the program — see Safe Passage.
06
And we stay afterward. The intervention is the beginning of the engagement, not the end of it. Families are supported through the first weeks, which is when the pressure comes back.
When an intervention is the right answer, and when it is not
An intervention is right when someone is in genuine danger, when previous conversations have failed, and when there are people in their life whose opinion still carries weight.
It is the wrong answer when the person is already asking for help — in that case they need a placement, not a confrontation — or when there is an immediate medical emergency, which needs a hospital first.
It can also be the wrong answer when the family is not ready. If the people in the room cannot agree on what they are asking for, or cannot hold a boundary afterward, the meeting will do harm. We will tell you that rather than take the booking.
If an intervention is not what you need, we will say so on the first call and point you toward what is.
Interventions anywhere in the country
We travel. Interventions are arranged across the United States and internationally, and the timeline is usually days rather than weeks.
Urgency is real in this work, but so is preparation. We would rather spend two days getting the family ready than lose the one chance you get at that meeting.
Talk to someone today
Tell us what is happening. The first conversation is confidential, free, and carries no obligation.
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vc@globalrecoverywellness.com
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